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Sykes Enterprises provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service. Sykes has 47,900 employees at 75 locations in 20 countries operating in 30 languages.〔(http://www.sykes.com/ourcompany/quickfacts.aspx )〕〔(【引用サイトリンク】url=http://investor.sykes.com/files/doc_financials/SYKES_13AR.pdf )〕 ==History== The following are key milestones in Sykes' official history as a company.〔(http://www.sykes.com/ourcompany/history.aspx )〕 1977 - Sykes begins as a small engineering firm with three employees in Charlotte, North Carolina 1979-1982 - The technical writing group begins in Charlotte marking the beginning of the Information Services branch 1992 - Sykes purchases Jones Technologies, Inc. in Sterling, Colorado and enters into customer support business 1993 - Company reorganizes, moves corporate office from Charlotte to Tampa, Florida 1994 - Sykes opens call center in Amsterdam (Netherlands) to be their EMEA h.q. 1996 - Sykes goes public – stock begins trading on NASDAQ. First international presence with acquisition of Datasvar Support AB of Sweden 1997 - Several acquisitions including McQueen International Limited with multiple locations including operations in The Philippines 1999 - Sykes inducted into the Software Support Professional Association (SSPA) Hall of Fame and opens operations center in Costa Rica 2003 - Sykes expands global footprint to El Salvador 2004 - Chuck Sykes appointed to President and CEO 2006 - Sykes acquires Argentina-based Apex America. Sykes has more than 26,000 employees at year-end 2007 - Sykes expands to Perry County, Kentucky 2011 - Sykes opens three centers in the U.S. – Kingstree, South Carolina; Greenwood, South Carolina and Malvern, Arkansas - as well as new centers in Brazil, Costa Rica and Denmark. 2009 - Sykes and ICT Group have begun integration after the proposed merger of the two 2010 - Sykes acquires ICT Group 2010 - Sykes opens two new support centers in Norway 2011 - Sykes stocks plummet with the loss of major clients following the acquisition of ICT, SYKES opens call center in Fort Smith, Arkansas 2012 - Sykes acquires Alpine Access〔,〕 and opens a new support center in Eugene, Oregon. 2012 - Sykes opens new center in Mandaluyong City, Philippines. The 500 Shaw Zentrum Site. 2013 - Sykes opens new center in Glorietta One Corporate Tower, located in Ayala Center, Makati City, Philippines 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Sykes Enterprises」の詳細全文を読む スポンサード リンク
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